We Managed to Think of Everything with PAC Protect + Managed Wi-Fi.

PAC Fiber understands what you like about home Wi-Fi (and what you don’t). That’s why our Managed Wi-Fi includes the equipment and services you need to get the home Wi-Fi network you deserve. With Managed Wi-Fi, you’ll have a fast and reliable internet connection throughout your home to handle your growing number of devices with ease. 

PAC Protect+ Managed Wi-Fi provides timely remote and/or onsite support coverage for all network wiring and PAC-installed equipment inside a subscriber’s house for just $13.00/month.

Damage caused by abuse, negligence or willful acts is not covered, nor are remote controls, batteries or equipment not installed by PAC.  PAC reserves the right to limit on site visits covered under this service.

 

Covered

  • All wiring installed by PAC from NID/Interface to various interior jacks.

  • All jacks/network outlets installed by PAC.

  • All media center components.

  • Battery packs for FTTH installations.

  • All PAC TV set top boxes.

  • Reinstallation of routers installed by PAC or customer installed to PAC standards (under PAC telephone support). We must have record of installation and set up in the subscriber record.

  • Installation and replacement of modems and hubs installed by PAC.

  • Rental and installation of a router.

  • Remote support to handle most common Wi-Fi issues.

  • Responsive onsite support by our technicians when you need it.

  • Repair or replacement of our Wi-Fi equipment (if required).

Not Covered

  • Any subscriber installed wiring that is not done to PAC standards. Coverage at the discretion of technician.

  • Remote controls/batteries.

  • Physical router replacement.

  • Subscriber-owned computers, printers and related devices.

  • Roku boxes, Apple TV, etc.

  • Reinstallation of Roku, AppleTV, Xbox, and similar devices.

  • Connecting cables (RCA cables, HDMI, etc) even if purchased from PAC.